Sunburst Lodge Policies

SUNBURST LODGE POLICIES

Reservations and Deposits: A deposit equal to half the amount of your reservation is required to secure your reservation. We accept VISA, MasterCard and Discover credit cards, B&B.com gift cards and personal checks or cash.

Minimum Stay: Two nights minimum stay is required over holidays and three day holiday week ends. Longer minimum stay may be required over the Thanksgiving and Christmas holidays.

Cancellation: Your deposit, minus a $25 service fee, is refundable with fifteen (15) days notice prior to your scheduled arrival. Thirty (30) days notice of cancellation is required on reservations of 4 or more rooms. Whole house reservations for multiple days require a deposit of $1,000 and one hundred eightsy (180) days notice of cancellation to receive a full refund minus $25 service feel. Refund of your deposit with less than aforementioned notice is contingent on our filling your reserved room or rooms with other guests.

Because last minute cancellation severely affects our ability to accommodate other guests you will be responsible for the full amount of your entire stay if cancelling within forty-eight (48) hours of your scheduled arrival or within fifteen (15) days of a whole house multi night reservation, or if you do not show up at all. Cancellations because of weather, specific to closure of Casper Mountain Road, will be treated as a special circumstance not subject to policy. You should consider obtaining trip insurance to cover unforseen circumstances causing changes in your plans.

2010 Rates and Discounts: All rates include a full complimentary breakfast. All rates are based on double or single ocupancy. The Dreadnaught room can accommodate 6 to 9 additional guests at a charge of $15 per additional guest or $20 one time charge for multiple day stays by additional guests. The Morning Dew room can accommodate a roll-away bed.

We offer a 10% Discount to : Full-time active Military, Police and Firefighting personnel and to Senior Citizens (over age 65). ID Required to receive these discounts

• 10% Discount on stays of 3 to 5 night

• 20% Discount on stays of 6 nights or longer

• 10% Discount on occupancy of 4 or more rooms for 1 or 2 nights

• 15% Discount on occupancy of 4 or more rooms for 3 to 5 nights

• 20% Discount on occupancy of 4 or more rooms for 6 nights or longer

• (Only one Discount will apply)

Smoking: Smoking is not permitted at Sunburst Lodge. Guests may smoke responsibly outsider and at least ten (10) feet distant from any entry door.

A cleaning charge of $150 will be added to the bill of any guest who does not adhere to the no smoking policy.

Children: Due to our small size and the expectation of a restful stay by our guests we reserve the right to accept children under the age of twelve (12) only at our discretion. Please contact us for specifics if there are children in your party. If you are taking all six rooms well behaved children of any age with your group are welcome.

Pets: We regret that we can not allow guests to bring their pets to the lodge. We have two non-allergenic house dogs in residence we invite you to share.

Check-in-time: Your room will be ready for you by 4:00 pm and we will expect you to arrive by 8:00pm. If you wish to arrive earlier in the afternoon or will be later in the evening please let us know so we can make appropriate arrangements for you.

Check-out-time: We ask that you check out no later than Noon. A later check out may be arranged by special request and a $25 charge.

Taxes: Please keep in mind prices quoted do not included tax. A lodging tax of 8%, and 5% sales tax on other purchases will be added to your bill.

Gift Certificates: The perfect gift for birthday, anniversary, wedding, or no occassion at all. We would be happy to provide a personalized gift certificate for you to give or we’ll send it for you to the recepiant of your choice.

Call ahead: We would appreciate your calling a day or two ahead of your stay to confirm your reservation and let us know what time you expect to arrive. PLEASE be sure to discuss any special requests or dietary needs you have in order that we can be prepared to make you stay a wonderful and stress free experience.

Day Use Policy: Sunburst Lodge is first and foremost committed to providing a quality lodging experiece for our overnight guests. We will accept requests for day use events by small groups of 25 or less if such use will not conflict with the comfort and needs of our house guests. Day use events must take place entirely between the hours of Noon and 5:00pm on Sunday through Thursday. Sunburst Lodge will provide seating and tables as needed for your meeting or event. We will also provide coffee, tea and a cold non-alcholic beverage. A charge of $15 per person with a minimum charge of $150 will apply to day use events.